|
Sheridan
Care is a member of The Senior's Choice Network, the
nations largest membership network of companion care providers
for senior citizens. Sheridan Care is independently owned and
operated by Susan Dost, President and CEO. Together with her dedicated
staff of in-home care professionals, we offer affordable help
to families caring for elderly loved ones by providing compassionate,
professional care-giving. Our personalized services are available
7 days a week, 24 hours a day, throughout the greater LA county
including Beverly Hills, Pacific Palisades, West L.A./Los Angeles
area, including Orange County.
All of our Caregivers and Personal Care Managers are employees
of Sheridan In-Home Care. They are thoroughly screened, bonded
and insured and we perform extensive reference, criminal and DMV
checks. They must come to us with a minimum of five years experience
and impeccable references. We only employ the "A" list.
As employees of Sheridan Care, our caregivers are totally committed,
highly qualified and carefully selected individuals. Most importantly
they are dependable, warm and caring people. We chose only the
people that we would want taking care of our own families.
 Susan
has completed comprehensive training on priority senior issues
conducted by the Society of Certified Senior Advisors. She has
taken the educational initiative to become a professional leader
in meeting the key needs and issues concerning mature adults.
As a Certified Senior Advisor and President of Sheridan Care,
she personally meets every client and assess each family's needs.
 A
former manager from Bank of America, Yvonne is first generation
Scottish so feel free to have her turn on her accent and tell
a few stories. She grew up in Michigan, attended Wayne State University,
and can hit the lights out of a tennis ball. She is the head of
client relations and oversees accounts payables. For all new inquiries
you may have the pleasure of meeting Yvonne as she enjoys coming
out to the homes of our clients for assessments, caregiver introductions,
and spot checks.
 Sandi
brings 12 years of experience in home care to our Sheridan clients
and caregivers. Sandi grew up in New York and has lived in the
South Bay for 20 years. She is married and has two children. Her
experience has taught her the expert ability in matching clients
and caregivers up. What cannot be taught that Sandi possess is
her ability to truly love her clients and have great respect for
her team. She leads over 125 caregivers currently. She also manages
the invoicing and all long term care insurance logistics.
 Liz
comes to us with nearly 10 years of experience in the Home Health
and Medical field. She is innovative and extremely charismatic
and courageous when it comes to getting the word out about Sheridan
Care. She is a delightful fit into our brilliant organization
and we know she will help take us to the next level.
 Jessie
is a former client relations coordinator from ADP. He is a native
of Los Angeles. His specialty is payroll and caregiver relations.
He is responsible for making sure folks get paid on time and accurately.
He is the man voice in our office calling caregivers to keep them
in line and on time, and he is also bi-lingual.
back
to top
Our
caregivers are wonderful, compassionate people who have had formal
training either through a Certified Nursing course (CNA), Home
Health Aid (HHA) or our very own Certified Companion Aid (CCA®)
course. They all come to us with at least five years verifiable
experience working with mature adults and they must be kind, loving
people. Everyone is personally interviewed by either Fahey, Loretta
or Susan-or sometimes all three of us. It takes a truly special
person to be a caregiver and we pursue only the A List of individuals.
Experience and training can be taught and our ongoing quest to
introduce new techniques is always available to them but most
importantly they must have a kind heart, and giving spirit. That
is not something that can be taught, it is an intrinsic part of
a gifted caregiver. Our caregiver's are these kind of people.
They are in your home to care for you, and your family members-we
only send you someone that we would want looking after our loved
ones.
After we do the initial assessment in your home or at the facility
we come back to the office and compile the intangibles and characteristics
of who you'd like to have in your home. We take that information
and chose a qualified person who fits the bill. We will then bring
someone back to meet you before we begin services. After about
2 or 3 weeks, we will ask that you fill out a Quality Assessment
Survey on their performance and your level of satisfaction. At
any time we are available to you and your caregiver, simply call
the office.
Most of our caregivers have been with us since the company was
established in 2001. We originally had classified ads, but since
2003 we haven't had a need. Caregivers throughout Los Angeles,
want to work for Sheridan Care. They have heard from other qualified
care managers that we have wonderful clients, benefits and abilities
to earn top pay. Aside from that, we have the greatest respect
for our staff and frequently give them bonuses, incentives and
recognition. We look after our staff so they will look after you.
Quality, compassion and consistency are our goals.
We use two methods of research to find out about their performance
and their background. We ensure they have valid work permission
and we complete a national criminal background check. We then
call references-clients they have worked for over the past 5 years
and personally speak to them and/or family members. We ask questions
such as: how long did Loretta work for you? Was she on time? Did
you find her personality to be a fit with your family member/s?
Was she knowledgeable about care giving? What was her cooking
like? Did you trust her in your home while you were away? Did
you feel safe riding the car with her? What would you say her
strengths are and what (if any) are her weaknesses?
back
to top
|
